Booking & Reservation Policy

This policy outlines the terms for reserving and booking private chef services with Chef Chris Prael. By submitting a reservation deposit, you agree to the terms below.

Reservation Deposit

A $150 reservation deposit is required to secure your requested date and begin the booking process.

• The deposit is applied toward your final event total once your booking is confirmed

• Requested dates are held temporarily while availability is reviewed

• If your requested date cannot be accommodated, your deposit will be fully refunded

Once your event is confirmed, your date is officially secured.

Cancellation Policy

All cancellations must be submitted in writing via email or text message.

Because each event is custom-planned and dates are limited, the following terms apply after confirmation:

• 30+ days before the event: Partial refund of payments made, excluding the reservation deposit

• 14–29 days before the event: 50% refund of eligible payments, excluding the deposit

• Less than 14 days before the event: No refunds will be issued

Any specialty ingredients or custom orders purchased in advance are non-refundable.

Rescheduling Policy

One reschedule is permitted per booking if requested at least 14 days prior to the event date and subject to availability.

• Requests made within 14 days of the event may require a new deposit

• Additional rescheduling may be subject to additional fees or a new deposit

• In the event of emergencies or unforeseen circumstances, reasonable accommodations will be made whenever possible

Guest Count Policy

Final guest count must be confirmed no later than 7 days before the event.

• Increases in guest count are subject to availability and additional cost

• Reductions after the final confirmation deadline are non-refundable

Dietary Restrictions & Allergies

All dietary restrictions, allergies, and menu modifications must be submitted at least 7 days prior to the event.

Requests received after this period may not be guaranteed.

Travel Policy

Events outside the standard service area may be subject to additional travel fees, which will be confirmed prior to final booking.

Event Requirements

To ensure proper service execution, clients agree to provide:

• Access to a functional kitchen

• Running water and electricity

• Adequate preparation and service space

If kitchen access is limited, alternative arrangements must be discussed prior to booking.

Unexpected Circumstances

In the event of illness, emergencies, severe weather, or other unforeseen circumstances, every effort will be made to reschedule your event at the earliest available date.

If rescheduling is not possible, refunds will be issued based on work completed and expenses incurred.

Agreement

By submitting a reservation deposit, you acknowledge and agree to all terms outlined in this policy.